What Data We Collect and Why
When you open an account with us, we collect the information you provide directly: your name, email address, phone number, and the payment method details associated with your DANA, OVO, or GoPay wallet. We use this to verify your identity, process deposits and withdrawals, and keep
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your account secure. We also collect device and usage data — including your IP address, browser type, and session activity — to maintain platform performance and detect unusual access. When you make a payment, transaction references from your e-wallet provider are recorded against your account. We
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do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what those processors need to complete your transaction. If you access our lobby from Jakarta or anywhere else in Indonesia, the same data practices apply. Retention periods depend
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on our legal and operational obligations — we keep account data for as long as your account is active and for a period after closure as required. You can request a summary of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.